AI Assistant
Give every learner an intelligent guide.
Tangerine AI Assistant helps employees find answers, understand learning content and get support in plain language - directly within their learning experience.

Make learning support available when it is needed
Questions do not always arise during a scheduled class or when an instructor is available. The AI Assistant gives learners immediate, conversational support, helping them clarify concepts, navigate learning resources and continue learning without unnecessary delays.
Employees can ask questions naturally and receive clear responses based on the learning and organisational information made available to the assistant.

Help learners understand - not just search
Traditional search gives learners a list of results. The AI Assistant helps them make sense of what they find. It can explain information in simpler language, summarise key ideas and guide learners towards relevant resources when they need deeper context.
This creates a more supportive experience for learners with different knowledge levels, learning speeds and responsibilities.

Connect learning with organisational knowledge
When used with the Knowledge Repository, the AI Assistant can guide employees to relevant policies, procedures, documents and learning materials. Instead of searching across multiple folders or systems, employees can ask a question and be directed to the most relevant approved information.
Answers can include links back to the original source, allowing employees to verify information and explore the full material.

Reduce repetitive support requests
Learning and HR teams often answer the same questions repeatedly: where to find a course, what a policy means, what training is required or how to complete a learning activity. The AI Assistant provides a reliable first point of support, reducing routine enquiries while allowing administrators and subject-matter experts to focus on higher-value work.

Key features
What AI Assistant includes.
- Conversational questions and answers
- Plain-language explanations
- Learning-content guidance
- Content summaries and clarification
- Links to relevant source materials
- Knowledge Repository connection
- Always-available learner support
- Contextual assistance within the learning environment
- Faster access to approved organisational information
Connected
Works with the rest of the platform.
Knowledge Repository
A central home for the documents, policies and know-how your organisation depends on. It is also the source the AI Assistant answers from.
Learn more Knowledge RepositoryTangerine LMS
Structured learning for the whole organisation. Courses, learning paths, competencies, enrolment rules and certificates, all administered from one place.
Learn more Tangerine LMSContent Library
A content marketplace of ready-to-deploy courses, plus the content management tools to organise, version and publish what your organisation builds itself.
Learn more Content LibraryNext step
Turn every question into an opportunity to learn.
Help employees find trusted answers and keep moving forward with Tangerine AI Assistant.
