Knowledge Repository

Make organisational knowledge easy to find and easier to use.

Bring policies, procedures, manuals, product information and essential documents into one searchable knowledge centre employees can trust.

Create one trusted source of organisational knowledge

Important information is often scattered across emails, shared drives, folders and individual teams. Tangerine Knowledge Repository gives your organisation a central place to organise and share the information employees need to work confidently.

From policies and standard operating procedures to product guides and learning materials, knowledge becomes easier to manage, discover and use.

Help employees find information faster

Employees should not have to know which folder or department owns a document before they can find it. Search and structured categories help users move quickly from a question or topic to the most relevant information.

Clear organisation reduces time spent searching and helps employees return to productive work sooner.

The Knowledge Assistant replying “I could not find this information in the knowledge repository”, with the footer note “Internal knowledge only - no external internet responses”.

Connect knowledge with learning

The repository extends learning beyond formal courses. Employees can revisit reference materials, explore related documents and use approved organisational resources during the flow of work.

Learning teams can connect courses with supporting policies, guides and procedures, giving employees both the instruction and the reference material needed to apply what they have learned.

Tangerine365 learner dashboard showing course progress, hours spent and the Knowledge Assistant panel answering a question with its sources listed.

Turn information into answers with AI

When connected to Tangerine AI Assistant, the repository becomes more than a document store. Employees can ask questions in natural language, receive clear responses and follow links to the original source materials.

This makes approved organisational knowledge more accessible while keeping the underlying source visible.

The Knowledge Assistant answering a question, with a Sources panel citing the source document and a “You may also ask” list of follow-up questions.

Keep knowledge organised and current

Administrators can organise content into meaningful categories, manage access and maintain the resources employees rely on. A structured repository makes it easier to replace outdated documents and ensure users are directed towards the right information.

Key features

What Knowledge Repository includes.

  • Central repository for organisational resources
  • Policies and standard operating procedures
  • Manuals, guides and product information
  • Search and category-based browsing
  • Role-relevant knowledge access
  • Links between courses and supporting resources
  • Integration with Tangerine AI Assistant
  • Source-linked AI responses
  • Centralised content administration
  • Mobile-responsive access

Next step

Put trusted knowledge within everyone’s reach.

Give employees faster access to the information they need to learn, decide and perform.